Division 5 Design for repair and reuseF1

Availability of spare parts:

1. (1)

   manufacturers, importers or authorised representatives of electronic displays shall make available to professional repairers at least the following spare parts: internal power supply, connectors to connect external equipment (cable, antenna, USB, DVD and Blue-Ray), capacitors, batteries and accumulators, DVD/Blue-Ray module if applicable and HD/SSD module if applicable for a minimum period of seven years after placing the last unit of the model on the market;

2. (2)

   manufacturers, importers or authorised representatives of electronic displays shall make available to professional repairers and end-users at least the following spare parts: external power supply and remote control for a minimum period of seven years after placing the last unit of the model on the market;

3. (3)

   manufacturers shall ensure that these spare parts can be replaced with the use of commonly available tools and without permanent damage to the appliance;

4. (4)

   the list of spare parts concerned by point 1 and the procedure for ordering them shall be publicly available on the free access website of the manufacturer, importer or authorised representative, at the latest two years after the placing on the market of the first unit of a model and until the end of the period of availability of these spare parts; and

5. (5)

   the list of spare parts concerned by point 2 and the procedure for ordering them and the repair instructions shall be publicly available on the manufacturer’s, the importer’s or authorised representative’s free access website, at the moment of the placing on the market of the first unit of a model and until the end of the period of availability of these spare parts.

Access to repair and maintenance information

After a period of two years after the placing on the market of the first unit of a model or of an equivalent model, and until the end of the period mentioned under (a), the manufacturer, importer or authorised representative shall provide access to the appliance repair and maintenance information to professional repairers in the following conditions:

1. (1)

   the manufacturer’s, importer’s or authorised representative’s website shall indicate the process for professional repairers to register for access to information; to accept such a request, manufacturers, importers or authorised representative may require the professional repairer to demonstrate that:

   1. (i)

      the professional repairer has the technical competence to repair electronic displays and complies with the applicable regulations for repairers of electrical equipment in the Member States where it operates. Reference to an official registration system as professional repairer, where such system exists in the Member States concerned, shall be accepted as proof of compliance with this point;

   2. (ii)

      the professional repairer is covered by insurance covering liabilities resulting from its activity, regardless of whether this is required by the Member State;

2. (2)

   the manufacturers, importers or authorised representatives shall accept or refuse the registration within 5 working days from the date of request by the professional repairer;

3. (3)

   manufacturers, importers or authorised representatives may charge reasonable and proportionate fees for access to the repair and maintenance information or for receiving regular updates. A fee is reasonable if it does not discourage access by failing to take into account the extent to which the professional repairer uses the information.

Once registered, a professional repairer shall have access to the requested repair and maintenance information within one working day after requesting it. The available repair and maintenance information shall include:

• the unequivocal appliance identification;

• a disassembly map or exploded view;

• list of necessary repair and test equipment;

• component and diagnosis information (such as minimum and maximum theoretical values for measurements);

• wiring and connection diagrams;

• diagnostic fault and error codes (including manufacturer-specific codes, where applicable); and

• data records of reported failure incidents stored on the electronic display (where applicable).

Maximum delivery time of spare parts

1. (1)

   during the period mentioned under point 5(a)(1) and point 5(a)(2), the manufacturer, importer or authorised representatives shall ensure the delivery of the spare parts for electronic displays within 15 working days after having received the order;

2. (2)

   in the case of spare parts available only to professional repairers, this availability may be limited to professional repairers registered in accordance with point (b).