{
  "url": "https://openlegislation.uk/eu-regulation-2020-2244/annex/division-13",
  "json_url": "https://openlegislation.uk/eu-regulation-2020-2244/annex/division-13.json",
  "legislation": "eur/2020/2244",
  "legislation_title": "Commission Implementing Regulation (EU) 2020/2244 of 17 December 2020 laying down rules for the application of Directive (EU) 2017/1132 of the European Parliament and of the Council as regards technical specifications and procedures for the system of interconnection of registers and repealing Commission Implementing Regulation (EU) 2015/884 (Text with EEA relevance)",
  "legislation_url": "https://openlegislation.uk/eu-regulation-2020-2244",
  "path": "annex/division/13",
  "kind": "division",
  "number": "13",
  "heading": "Availability of services",
  "text": "The service time frame shall be 24/7days, with an availability rate of the system of at least 98 % excluding scheduled maintenance.\nMember States shall notify the Commission of maintenance activities as follows:\n(a) 5 working days in advance for maintenance operations that may cause an unavailability period of up to 4 hours;\n(b) 10 working days in advance for maintenance operations that may cause an unavailability period of up to 12 hours;\n(c) 30 working days in advance for infrastructure computer room maintenance, which may cause up to 6 days unavailability period per year.\nTo the extent possible, maintenance operations shall be planned outside working hours (19:00h – 8:00h CET).\nWhere Member States have fixed weekly service windows, they shall inform the Commission of the time and day of the week when such fixed weekly windows are planned. Without prejudice to the obligations in points (a) to (c) of the second paragraph, if Member States systems become unavailable during such a fixed window, Member States may choose not to notify the Commission on each occasion.\nIn case of unexpected technical failure of the Member States systems, Member States shall inform the Commission without delay of their system unavailability, and, if known, of the projected resuming of the service.\nIn case of unexpected failure of the central platform or of the portal, the Commission shall inform the Member States without delay of the platform or portal unavailability, and if known, of the projected resuming of the service.",
  "extent": "E+W+S+N.I.",
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/eur/2020/2244/annex/division/13",
    "retrieved_at": "2026-11-01T14:42:09.835601+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}