# The Financial Services and Markets Act 2000 (Financial Promotion) Order 2005, Article 13: Communications from customers and potential customers

Extent: E+W+S+N.I.

(1) The financial promotion restriction does not apply to any communication made by or on behalf of a person (“customer”) to one other person (“supplier”)—
(a) in order to obtain information about a controlled investment or controlled claims management activity available from or a controlled service provided by the supplier; or
(b) in order that the customer can acquire a controlled investment from that supplier or be supplied with a controlled service by that supplier; or
(c) in order that the customer can be supplied with services in respect of a controlled claims management activity by that supplier.
(2) For the purposes of paragraph (1), a controlled service is a service the provision of which constitutes engaging in a controlled activity by the supplier.

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Source: https://www.legislation.gov.uk/uksi/2005/1529/article/13 (the official version)
Page: https://openlegislation.uk/financial-services-and-markets-act-2000-financial-promotion-order-2005/article-13
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.