Article 17 Liability of former schemes in respect of pre-commencement acts and omissions

Any liability incurred by a former ombudsman or other person responsible for the operation of a former scheme as a result of an act or omission occurring before commencement in dealing with (or failing to deal with) a complaint referred to that scheme is, after commencement, a liability of the scheme operator.

For the purposes of paragraph (1), it is immaterial whether the complaint is a relevant existing complaint.