# Financial Services (Banking Reform) Act 2013, Section 70: Complaints: guidance


(1) The guidance given by the Payment Systems Regulator under section 96—
(a) must include guidance about the presentation of a reasoned case for a complaint under section 68, and
(b) may include guidance about any other matters that appear to the Payment Systems Regulator to be appropriate for the purposes of that section.
(2) Guidance given in accordance with subsection (1) is to be treated as general guidance for the purposes of this Part.

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Source: https://www.legislation.gov.uk/ukpga/2013/33/section/70 (the official version)
Page: https://openlegislation.uk/financial-services-banking-reform-act-2013/section-70
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.