# The Financial Services (Distance Marketing) Regulations 2004, Paragraph 20


Whether or not there is an out-of-court complaint and redress mechanism for the consumer and, if so, the methods for having access to it.

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Source: https://www.legislation.gov.uk/uksi/2004/2095/schedule/1/paragraph/20 (the official version)
Page: https://openlegislation.uk/financial-services-distance-marketing-regulations-2004/schedule-1/paragraph-20
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.