# The Gangmasters and Labour Abuse Authority (Complaints and Misconduct) Regulations 2017, Regulation 15: Manner in which duties to provide information are to be performed

Extent: E+W

(1) For the purposes of regulations 13 and 14 (duties to keep complainant and other persons informed), the manner in which the Director General or, as the case may be, the Chief Executive must perform the duties imposed by those regulations is as follows.
(2) The Director General, in a case falling within regulation 13(1) or 14(7) (investigation of a complaint, conduct matter or DSI matter by or under the management of the Director General), must inform the complainant or, as the case may be, each interested person of—
(a) the progress of the investigation promptly and in any event—
(i) if there has been no previous notification, within four weeks of the start of the investigation; and
(ii) in any other case, within four weeks of the previous notification;
(b) any provisional findings of the person carrying out the investigation as frequently as the Director General determines to be appropriate in order for the complainant or, as the case may be, each interested person to be kept properly informed.
(3) The Chief Executive, in a case falling within regulation 13(2) or 14(8) (investigation of a complaint, conduct matter or DSI matter by the Chief Executive on the Chief Executive’s own behalf or under the supervision of the Director General), must inform the complainant or, as the case may be, each interested person of—
(a) the progress of the investigation promptly and in any event—
(i) if there has been no previous notification, within four weeks of the start of the investigation; and
(ii) in any other case, within four weeks of the previous notification;
(b) any provisional findings of the person carrying out the investigation as frequently as the Chief Executive determines to be appropriate in order for the complainant or, as the case may be, each interested person to be kept properly informed.
(4) When an investigation has been completed, any complainant and interested person must be notified of the date on which—
(a) the final report under regulation 68 or 71 (final reports on investigations: complaints, conduct matters and DSI matters) is likely to be submitted; and
(b) the notification under regulation 69(11) or 70(12) (action by the Director General or Chief Executive in response to an investigation report) is likely to be given.
(5) In performing the duties imposed by regulations 13(1) and (2), 14(7) and (8), 69(11) and 70(12), the Director General or, as the case may be, the Chief Executive must determine whether it is appropriate to offer, or to accede to a request for, a meeting with the complainant or, as the case may be, an interested person.
(6) As soon as practicable after any such meeting, the Director General or, as the case may be, the Chief Executive must send to the complainant or interested person a written record of the meeting and an account of how any concerns of that person will be addressed.
(7) As soon as practicable after the conclusion of any disciplinary proceedings or unsatisfactory performance proceedings that are taken in respect of the matters dealt with in any report submitted under regulation 68, the Chief Executive must notify any complainant and interested person of the outcome of those proceedings, including the fact and outcome of any appeal against the outcome of the proceedings.
(8) If the Director General or, as the case may be, the Chief Executive considers that an investigation has made minimal or no progress since the previous notification, the next notification may be made by any means that in the opinion of the Director General or, as the case may be, the Chief Executive is suitable.
(9) Any notification under this regulation must be given in writing, except in a case where the notification is given at a meeting held in consequence of a determination under paragraph (5) or it is given by means other than writing in accordance with paragraph (8).

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Source: https://www.legislation.gov.uk/uksi/2017/521/regulation/15 (the official version)
Page: https://openlegislation.uk/gangmasters-and-labour-abuse-authority-complaints-and-misconduct-regulations-2017/regulation-15
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.