{
  "url": "https://openlegislation.uk/gangmasters-and-labour-abuse-authority-complaints-and-misconduct-regulations-2017/regulation-18",
  "json_url": "https://openlegislation.uk/gangmasters-and-labour-abuse-authority-complaints-and-misconduct-regulations-2017/regulation-18.json",
  "legislation": "uksi/2017/521",
  "legislation_title": "The Gangmasters and Labour Abuse Authority (Complaints and Misconduct) Regulations 2017",
  "legislation_url": "https://openlegislation.uk/gangmasters-and-labour-abuse-authority-complaints-and-misconduct-regulations-2017",
  "path": "regulation/18",
  "kind": "regulation",
  "number": "18",
  "heading": "Initial handling and recording of complaints",
  "text": "(1) Where a complaint is made to the Director General, the Director General must give notification of the complaint to the Chief Executive.\n(2) But the Director General need not give that notification if the Director General considers that there are exceptional circumstances that justify it not being given.\n(3) Where the Director General gives notification of a complaint under paragraph (1), the Director General must notify the complainant that the notification has been given and of what it contained.\n(4) Where—\n(a) a complaint is notified to the Chief Executive under paragraph (1); or\n(b) a complaint is made to the Chief Executive,\nthe Chief Executive must record the complaint.",
  "extent": "E+W",
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "F",
      "label": "F1",
      "text": "Words in Regulations substituted (8.1.2018) by The Independent Office for Police Conduct (Transitional and Consequential) Regulations 2017 (S.I. 2017/1250), regs. 1, 36(2)(a) (with regs. 36(4), 37)"
    },
    {
      "type": "F",
      "label": "F2",
      "text": "Words in Regulations substituted (8.1.2018) by The Independent Office for Police Conduct (Transitional and Consequential) Regulations 2017 (S.I. 2017/1250), regs. 1, 36(2)(c) (with reg. 37)"
    },
    {
      "type": "I",
      "label": "I1",
      "text": "Reg. 18 in force at 30.4.2017, see reg. 1"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2017/521/regulation/18",
    "retrieved_at": "2026-10-28T23:11:32.410325+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}