# The Gangmasters and Labour Abuse Authority (Complaints and Misconduct) Regulations 2017, Regulation 18: Initial handling and recording of complaints

Extent: E+W

(1) Where a complaint is made to the Director General, the Director General must give notification of the complaint to the Chief Executive.
(2) But the Director General need not give that notification if the Director General considers that there are exceptional circumstances that justify it not being given.
(3) Where the Director General gives notification of a complaint under paragraph (1), the Director General must notify the complainant that the notification has been given and of what it contained.
(4) Where—
(a) a complaint is notified to the Chief Executive under paragraph (1); or
(b) a complaint is made to the Chief Executive,
the Chief Executive must record the complaint.

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Source: https://www.legislation.gov.uk/uksi/2017/521/regulation/18 (the official version)
Page: https://openlegislation.uk/gangmasters-and-labour-abuse-authority-complaints-and-misconduct-regulations-2017/regulation-18
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.