# The Gangmasters and Labour Abuse Authority (Complaints and Misconduct) Regulations 2017, Regulation 27: Appeals relating to complaints dealt with other than by investigation

Extent: E+W

(1) The complainant may appeal to the Director General against the outcome of any complaint that is—
(a) subjected to local resolution; or
(b) handled otherwise than in accordance with these Regulations.
(2) On an appeal under this regulation, the Director General must—
(a) determine whether the outcome of the complaint is a proper outcome; and
(b) if the Director General finds in the complainant’s favour, give such directions as the Director General thinks appropriate to the Chief Executive as to the action to be taken in relation to the complaint,
and the Chief Executive must comply with any directions given under paragraph (b).

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Source: https://www.legislation.gov.uk/uksi/2017/521/regulation/27 (the official version)
Page: https://openlegislation.uk/gangmasters-and-labour-abuse-authority-complaints-and-misconduct-regulations-2017/regulation-27
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.