# The Gas (Standards of Performance) (Amendment) Regulations 2002, Regulation 10


Regulation 11 shall be amended—
(a) by inserting the following new paragraph after paragraph (1)—
“(1A) In respect of the overall standards of performance determined by the Authority under section 33BA of the Act a relevant gas transporter shall prepare and from time to time revise a statement describing those standards and the levels or performance achieved in respect of those standards in a form and having a content which a relevant gas transporter could reasonably expect would be within the understanding of customers to which the statement relates and shall—
(a) give a copy of the statement, and of any revision of the statement to the Authority and to the Consumer Council, before he sends it to the gas suppliers referred to in sub-paragraph (b);
(b) at least once in any period of 12 months dispatch to each gas supplier which supplies gas to premises connected to the relevant gas transporters pipe-line system for onward transmission to the gas supplier’s customers a copy of the statement (in the form current at the time it is provided);
(c) make a copy of the statement (in its current form) available for inspection by any person at any offices fixed as appropriate by the relevant gas transporter for the purposes of section 46(3) of the Act or, if none, at any premises of or occupied by the relevant gas transporter open to the public in the normal course of the relevant gas transporter’s business during the normal opening hours of the premises; and
(d) dispatch a copy of the statement (in its current form) to any person who requests it.”.
(b) by inserting the following new paragraphs after paragraph (2)—
“(3) A relevant operator may prepare a separate statement for domestic and non-domestic customers.
(4) A gas supplier shall at least once in any period of 12 months dispatch to each customer of the gas supplier the information in any statement sent to him by a relevant gas transporter pursuant to paragraph (1A) in respect of the relevant gas transporter to whose pipe-line system the customers' premises are connected, provided that where in relation to any premises more than one person is domestic customer, the obligation shall be satisfied by dispatching such information to any one of them.”

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Source: https://www.legislation.gov.uk/uksi/2002/741/regulation/10 (the official version)
Page: https://openlegislation.uk/gas-standards-of-performance-amendment-regulations-2002/regulation-10
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.