{
  "url": "https://openlegislation.uk/general-medical-services-and-personal-medical-services-transitional-and-consequential-provisions-order-2004/article-24",
  "json_url": "https://openlegislation.uk/general-medical-services-and-personal-medical-services-transitional-and-consequential-provisions-order-2004/article-24.json",
  "legislation": "uksi/2004/865",
  "legislation_title": "The General Medical Services and Personal Medical Services Transitional and Consequential Provisions Order 2004",
  "legislation_url": "https://openlegislation.uk/general-medical-services-and-personal-medical-services-transitional-and-consequential-provisions-order-2004",
  "path": "article/24",
  "kind": "article",
  "number": "24",
  "heading": "Complaints relating to general medical services made after 31st March 2004",
  "text": "The complaints procedure established and operated by a succeeding contractor under—\n(a) the term of its general medical services contract which gives effect to paragraph 92 of Schedule 6 to the 2004 Regulations; or\n(b) the equivalent term of the default contract,\nshall apply to any complaint which a patient or former patient of the relevant medical practitioner to whom it is a succeeding contractor could have made (but did not make) on or before 31st March 2004 under paragraph 47A of Schedule 2 to the 1992 Regulations as it applies to complaints made by a patient or former patient of the succeeding contractor in relation to any matter reasonably connected with the provision of services under the contract.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2004/865/article/24",
    "retrieved_at": "2026-10-29T05:28:55.868400+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}