# The General Medical Services and Personal Medical Services Transitional and Consequential Provisions Order 2004, Article 24: Complaints relating to general medical services made after 31st March 2004


The complaints procedure established and operated by a succeeding contractor under—
(a) the term of its general medical services contract which gives effect to paragraph 92 of Schedule 6 to the 2004 Regulations; or
(b) the equivalent term of the default contract,
shall apply to any complaint which a patient or former patient of the relevant medical practitioner to whom it is a succeeding contractor could have made (but did not make) on or before 31st March 2004 under paragraph 47A of Schedule 2 to the 1992 Regulations as it applies to complaints made by a patient or former patient of the succeeding contractor in relation to any matter reasonably connected with the provision of services under the contract.

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Source: https://www.legislation.gov.uk/uksi/2004/865/article/24 (the official version)
Page: https://openlegislation.uk/general-medical-services-and-personal-medical-services-transitional-and-consequential-provisions-order-2004/article-24
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.