{
  "url": "https://openlegislation.uk/general-medical-services-and-section-17c-agreements-transitional-and-other-ancillary-provisions-scotland-order-2004/article-22",
  "json_url": "https://openlegislation.uk/general-medical-services-and-section-17c-agreements-transitional-and-other-ancillary-provisions-scotland-order-2004/article-22.json",
  "legislation": "ssi/2004/163",
  "legislation_title": "The General Medical Services and Section 17C Agreements (Transitional and other Ancillary Provisions) (Scotland) Order 2004",
  "legislation_url": "https://openlegislation.uk/general-medical-services-and-section-17c-agreements-transitional-and-other-ancillary-provisions-scotland-order-2004",
  "path": "article/22",
  "kind": "article",
  "number": "22",
  "heading": "Complaints relating to general medical services made after 31st March 2004",
  "text": "The complaints procedure established and operated by a succeeding contractor under–\n(a) the term of its general medical services contract which gives effect to paragraph 82 of Schedule 5 to the 2004 Regulations; or\n(b) the equivalent term of the default contract,\nshall apply to any complaint which a patient or former patient of the relevant medical practitioner to whom it is a succeeding contractor could have made (but did not make) on or before 31st March 2004 under paragraph 12A of Schedule 1 to the 1995 Regulations as it applies to complaints made by a patient or former patient of the succeeding contractor in relation to any matter reasonably connected with the provision of services under the contract.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [
    {
      "type": "words substituted",
      "affecting": "ssi/2018/66",
      "affecting_title": "The National Health Service (General Medical Services Contracts) (Scotland) Regulations 2018"
    }
  ],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ssi/2004/163/article/22",
    "retrieved_at": "2026-10-28T22:31:52.079575+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}