# The General Ophthalmic Services Contracts Regulations 2008, Paragraph 23: Making of complaints


(1) A complaint may be made by or, with his consent, on behalf of a patient or former patient, who is receiving or has received services under the contract, or—
(a) where the patient is a child, by—
(i) a parent;
(ii) a person duly authorised by a local authority to whose care the child has been committed under the provisions of the Children Act 1989; or
(iii) a person duly authorised by a voluntary organisation by which is accommodating the child under the provisions of that Act; or
(b) where the patient is incapable of making a complaint, by a relative or other adult person who has an interest in his welfare.
(2) Where a patient has died, a complaint may be made by a relative or other adult person who had an interest in his welfare or, where the patient falls within sub-paragraph (1)(a)(ii) or (iii), by the local authority or voluntary organisation.

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Source: https://www.legislation.gov.uk/uksi/2008/1185/schedule/1/paragraph/23 (the official version)
Page: https://openlegislation.uk/general-ophthalmic-services-contracts-regulations-2008/schedule-1/paragraph-23
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.