Regulation 7 Review of decision on a claim
A claimant who receives a decision notice may request the relevant authority to review its decision.
Such a request must—
be in writing;
be made within—
14 days of the date on which the decision notice was received; or
such longer period as agreed by the relevant authority in writing; and
include or be accompanied by such information or evidence as the claimant considers relevant.
Within 14 days of the date on which a relevant authority receives such a request, it must review its decision under regulation 6.
On reviewing its decision, the authority may—
confirm the original decision; or
substitute a new decision for the original decision.
On reviewing its decision, the authority may not substitute a lesser amount of compensation than that stated in the decision notice.
The authority must send to the claimant a written notice informing that person of its decision on the review and the reasons for that decision.
A notice under paragraph (6) must contain particulars of the claimant’s right to appeal a decision on review under regulation 8.