# The Green Deal Framework (Disclosure, Acknowledgment, Redress etc.) Regulations 2012, Regulation 57A: Eligible complaints – breach of the relevant requirements by a green deal assessor


An eligible complaint in respect of a breach of the relevant requirements by a green deal assessor is a complaint—
(a) if made when there is no energy plan or green deal plan with a green deal provider for installation of any of the improvements recommended by the assessor—
(i) to the assessor;
(ii) by the owner or occupier who arranged for a qualifying assessment to be carried out by the assessor; and
(iii) which the assessor is required to handle under the code of practice; or
(b) if made when there is an energy plan or green deal plan with a green deal provider for installation of one or more of the improvements recommended by the assessor—
(i) to the green deal provider;
(ii) by the improver or the bill payer; and
(iii) which the green deal provider is required to handle under the code of practice.

---
Source: https://www.legislation.gov.uk/uksi/2012/2079/regulation/57A (the official version)
Page: https://openlegislation.uk/green-deal-framework-disclosure-acknowledgment-redress-etc-regulations-2012/regulation-57A
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.