# The Greenhouse Gas Emissions Trading Scheme Auctioning Regulations 2021, Regulation 15: Training and helpline

Extent: E+W+S+N.I.

(1) The appointed auction platform must offer a practical web-based training module on the auction process it is conducting, including guidance on how to complete and submit any forms and a simulation of how to bid in an auction.
(2) It must also make available a helpline service accessible by telephone, internet and electronic mail at least during the working hours of each trading day.

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Source: https://www.legislation.gov.uk/uksi/2021/484/regulation/15 (the official version)
Page: https://openlegislation.uk/greenhouse-gas-emissions-trading-scheme-auctioning-regulations-2021/regulation-15
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.