Paragraph 22.2 Stage 1

Procedure for negotiating any complaint must in the first place be through and by the Card Steward with his immediate supervisor or such other representatives as may be or have been appointed by the Employer. In the event of there being a failure to agree the complaint is to be referred to the General Foreman or Site Agent of the Employer. Facilities will be provided for the Card Steward to carry out these duties.