# The Hazards in Social Housing (Prescribed Requirements) (England) Regulations 2025, Regulation 14: Requirement to keep the lessee updated

Extent: E+W

(1) This regulation applies if a relevant investigation identifies required work.
(2) The lessor must take reasonable steps to keep the lessee informed about the timing and progress of the required work until the appropriate time.
(3) In paragraph (2), “the appropriate time” means such time that—
(a) the required work is completed,
(b) where the required work cannot be undertaken lawfully unless the lessor obtains the consent of another person, the lessor has exhausted all reasonable endeavours to obtain such consent,
(c) a subsequent associated investigation concludes that the social home is not affected by a significant hazard or emergency hazard, or
(d) a subsequent associated investigation concludes that there is no required work in relation to the hazard in question.
(4) The lessor must inform the lessee when the required work is completed.
(5) Where a circumstance mentioned in paragraph (3)(b), (c) or (d) arises, the lessor must, as soon as reasonably practicable, give the lessee a document setting out—
(a) that there is no further action required under these Regulations, and the reasons why, and
(b) information about how the lessee may contact the lessor.
(6) Regulation 10 applies to the giving of a document required to be given to the lessee under paragraph (5) as it applies to the giving of a document required to be given to the lessee under regulation 9.

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Source: https://www.legislation.gov.uk/uksi/2025/1042/regulation/14 (the official version)
Page: https://openlegislation.uk/hazards-in-social-housing-prescribed-requirements-england-regulations-2025/regulation-14
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.