# Health Service Commissioners Act 1993, Section 10: Referral of complaint by health service body.

Extent: E+W+S

(1) A health service body may itself refer to the Commissioner a complaint made to that body that a person has, in consequence of a failure or maladministration for which the body is responsible, sustained such injustice or hardship as is mentioned in section 3(1).
(2) A complaint may not be so referred unless it was made—
(a) in writing,
(b) by the person aggrieved or by a person authorised by section 9(3)(b) to complain to the Commissioner on his behalf, and
(c) not more than a year after the person aggrieved first had notice of the matters alleged in the complaint, or such later date as the Commissioner considers appropriate in any particular case.
(2A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(3) A health service body may not refer a complaint under this section after the period of one year beginning with the day on which the body received the complaint.
(4) Any question whether a complaint has been duly referred to the Commissioner under this section shall be determined by him.
(5) A complaint referred to the Commissioner under this section shall be deemed to be duly made to him.

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Source: https://www.legislation.gov.uk/ukpga/1993/46/section/10 (the official version)
Page: https://openlegislation.uk/health-service-commissioners-act-1993/section-10
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.