# Higher Education Act 2004, Section 20: Exclusion of visitor’s jurisdiction in relation to student complaints


(1) The visitor of a qualifying institution has no jurisdiction in respect of any complaint which falls within subsection (2) or (3).
(2) A complaint falls within this subsection if it is made in respect of an application for admission to the qualifying institution as a student.
(3) A complaint falls within this subsection if it is made by a person—
(a) as a student or former student at the qualifying institution, or
(b) as a student or former student at another institution (whether or not a qualifying institution) undertaking a course of study, or programme of research, leading to the grant of one of the qualifying institution’s awards.

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Source: https://www.legislation.gov.uk/ukpga/2004/8/section/20 (the official version)
Page: https://openlegislation.uk/higher-education-act-2004/section-20
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.