# The Home Information Pack Regulations 2007, Regulation 20: Delivery of documents under this Part


(1) Subject to paragraphs (2) and (3), the day a request for the document is delivered shall, for the purposes of this Part, be taken to be, depending on the method of delivery—
(a) the day the request is served personally on the intended recipient;
(b) the day it would be delivered to the intended recipient’s address in the ordinary course of post or (if sooner), the day on which it is proved to have been so delivered;
(c) the day it is left at the intended recipient’s address;
(d) the second day after it is left at the document exchange of the person making the request or (if sooner), the day on which it is proved to have been so delivered; or
(e) the day it is sent by fax or electronic communication to the intended recipient’s address or (if later), the day on which it is proved to have been so delivered.
(2) Subject to paragraph (3), where a request for a document is delivered to the Chief Land Registrar, the day the request is delivered shall, for the purposes of this Part, be taken to be the day it is delivered in accordance with, or under, the Land Registration Act 2002—
(a) personally;
(b) by post, and is the day it would be delivered to the Chief Land Registrar in the ordinary course of post or (if sooner), the day on which it is proved to have been so delivered;
(c) by document exchange, and is the second day after it is left at the document exchange of the person making the request or (if sooner), the day on which it is proved to have been so delivered;
(d) orally; or
(e) by telephone, fax or other electronic method.
(3) For the purposes of this Part, where a request for a document—
(a) is made in parts, the day the request is delivered shall be taken to be the day the last part is delivered as described in paragraphs (1) and (2);
(b) is delivered more than once, the day the request is delivered shall be taken to be the first day on which a request is delivered as described in paragraphs (1) and (2); and
(c) is delivered using more than one method of delivery, the day the request is delivered shall be taken to be the day on which the first request is delivered as described in paragraphs (1) and (2).
(4) In paragraph (1)(a), “served personally”—
(a) in relation to an individual, means leaving it with that individual;
(b) in relation to a business, means leaving it with an employee or owner of the business; and
(c) in relation to any other body of persons corporate or unincorporate, means leaving it with an employee or member of that body.
(5) References to a recipient’s address—
(a) in paragraphs (1)(b) and (c) are, if the intended recipient is an individual—
(i) to his usual or last known residence; or
(ii) if his usual or last known residence is the property, to that address and an address (if any) at which it can reasonably be assumed he will be contacted;
(b) in paragraphs (1)(b) and (c), are if the intended recipient is a business or other body, to any principal or last known place of business from which a document of the type requested is usually or likely to be provided; and
(c) in paragraph (1)(e), are to any electronic address, identification or number published or provided by the intended recipient for the purposes of supplying the document requested.

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Source: https://www.legislation.gov.uk/uksi/2007/992/regulation/20 (the official version)
Page: https://openlegislation.uk/home-information-pack-regulations-2007/regulation-20
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.