# Housing Act 2004, Paragraph 10

Extent: E+W

(1) Every custodial scheme or insurance scheme must provide for facilities to be available for enabling disputes relating to tenancy deposits subject to the scheme to be resolved without recourse to litigation.
(2) The scheme must not, however, make the use of such facilities compulsory in the event of such a dispute.
(3) The provision made under this paragraph may confer power on a person acting as an adjudicator in relation to such a dispute to decline to proceed, or continue to proceed, with the case.
(4) In this Schedule, in relation to a custodial scheme or an insurance scheme, “ the dispute resolution service ” means the facilities provided by the scheme in accordance with this paragraph.

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Source: https://www.legislation.gov.uk/ukpga/2004/34/schedule/10/paragraph/10 (the official version)
Page: https://openlegislation.uk/housing-act-2004/schedule-10/paragraph-10
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.