# The Housing Administration (England and Wales) Rules 2018, Article 7.30: Electronic delivery by housing administrators

Extent: E+W

(1) Where a housing administrator delivers a document by electronic means, the document must contain—
(a) or be accompanied by, a statement that the recipient may request a hard copy of the document; and
(b) a telephone number, email address and postal address which may be used to make that request.
(2) A housing administrator must deliver a hard copy of the document to the recipient within five business days of receipt of a request.
(3) A housing administrator must not require the person requesting a hard copy to pay a fee for supplying it.

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Source: https://www.legislation.gov.uk/uksi/2018/719/article/7.30 (the official version)
Page: https://openlegislation.uk/housing-administration-england-and-wales-rules-2018/article-7.30
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.