# The Housing Administration (England and Wales) Rules 2018, Article 7.39: Use of website by housing administrator to deliver a particular document

Extent: E+W

(1) This rule applies for the purposes of section 246B of the Act.
(2) A housing administrator who is required to deliver a document to any person may (except where personal delivery is required) satisfy that requirement by delivering a notice to that person which contains—
(a) a statement that the document is available for viewing and downloading on a website;
(b) the website’s address and any password necessary to view and download the document; and
(c) a statement that the person to whom the notice is delivered may request a hard copy of the document with a telephone number, email address and postal address which may be used to make that request.
(3) A housing administrator who receives such a request must deliver a hard copy of the document to the recipient free of charge within five business days of receipt of the request.
(4) A document to which a notice under paragraph (2) relates must—
(a) remain available on the website for the period required by rule 7.41; and
(b) be in a format that enables it to be downloaded within a reasonable time of an electronic request being made for it to be downloaded.
(5) A document which is delivered to a person by means of a website in accordance with this rule is deemed to have been delivered—
(a) when the document is first made available on the website; or
(b) when the notice under paragraph (2) is delivered to that person, if that is later.

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Source: https://www.legislation.gov.uk/uksi/2018/719/article/7.39 (the official version)
Page: https://openlegislation.uk/housing-administration-england-and-wales-rules-2018/article-7.39
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.