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Paragraph 1

Original text. Later amendments are not shown.

The information served in accordance with regulation 16(1) –

(a)

shall be written in clear and straightforward language;

(b)

where there is a significant foreseeable demand from tenants by whom written English is unlikely to be readily comprehended, shall include for those tenants material in alternative language or medium, including, where appropriate, braille and audio tape recording; and

(c)

without prejudice to paragraph (b) above, where served in Wales, may be in English and Welsh.