{
  "url": "https://openlegislation.uk/housing-support-services-regulations-northern-ireland-2003/regulation-2",
  "json_url": "https://openlegislation.uk/housing-support-services-regulations-northern-ireland-2003/regulation-2.json",
  "legislation": "nisr/2003/172",
  "legislation_title": "The Housing Support Services Regulations (Northern Ireland) 2003",
  "legislation_url": "https://openlegislation.uk/housing-support-services-regulations-northern-ireland-2003",
  "path": "regulation/2",
  "kind": "regulation",
  "number": "2",
  "heading": "Housing support services",
  "text": "The following services are housing support services for the purposes of Article 4 of the Order –\n(a) provision of general counselling and support including befriending, encouraging social intercourse, advising on food preparation, reminding and non-specialist counselling where this does not conflict with similar services provided as personal care;\n(b) assistance with the security of the dwelling required because of the needs of the service user;\n(c) assistance with the maintenance of the safety of the dwelling;\n(d) assistance and supervision on the use of domestic equipment and appliances;\n(e) assistance with arranging minor repairs to and servicing of domestic equipment and appliances;\n(f) provision of life skills training in maintaining the dwelling and curtilage in appropriate condition;\n(g) assistance in how to engage with individuals, professionals and other bodies with an interest in the welfare of the service user;\n(h) assistance on access to the provision of equipment and adaptations to cope with disability;\n(i) advice or assistance in personal budgeting and debt counselling;\n(j) advice or assistance in dealing with relationships or disputes with neighbours;\n(k) advice or assistance in dealing with claims to social security benefits and other official correspondence relevant to sustaining occupancy of the dwelling;\n(l) advice or assistance with resettlement of the service user;\n(m) advice or assistance to enable a service user to move on to accomodation where less or more intense support is required;\n(n) advice or assistance with shopping and errands where this does not conflict with similar services provided as personal care;\n(o) maintenance of emergency alarm or call systems;\n(p) responding to emergency alarm calls, where such calls relate to any housing support service, in accommodation designed or adapted for and occupied by elderly, sick or disabled people;\n(q) controlling access to individual resident’s rooms;\n(r) cleaning of resident’s own rooms and windows;\n(s) providing for the costs of resettlement services;\n(t) encouraging social intercourse and welfare checks for residents of accommodation supported by either a resident warden or a non-resident warden with a system for calling that warden where this does not overlap with similar services provided as personal care or personal support;\n(u) arranging social events for residents of accommodation supported by either a resident warden or a non-resident warden with a system for calling that warden.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/nisr/2003/172/regulation/2",
    "retrieved_at": "2026-10-29T02:03:31.502869+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}