# The Independent Health Care (Wales) Regulations 2011, Regulation 20: Staffing

Extent: E+W

(1) The registered person must, having regard to the nature of the establishment or agency, the statement of purpose and the number and needs of patients—
(a) ensure that at all times suitably qualified, skilled and experienced persons are working in or for the purposes of the establishment or as the case may be, for the purposes of the agency, in such numbers as are appropriate for the health and welfare of the patients;
(b) ensure that the employment of any persons on a temporary basis in or for the purposes of the establishment or for the purposes of the agency will not prevent patients from receiving such continuity of care as is reasonable to meet their needs.
(2) The registered person must ensure that each person employed in or for the purposes of the establishment, or for the purposes of the agency—
(a) receives appropriate training, supervision and appraisal;
(b) is enabled from time to time to obtain further qualifications appropriate to the work the person performs; and
(c) is provided with a job description outlining the person’s responsibilities.
(3) The registered person must ensure that each person employed in or for the purposes of the establishment or for the purposes of the agency and any medical practitioner with practising privileges, receives regular and appropriate appraisal and must take such steps as may be necessary to address any aspect of—
(a) a health care professional’s clinical practice; or
(b) the performance of a member of staff who is not a health care professional,
which is found to be unsatisfactory.
(4) The registered person must take reasonable steps to ensure that any persons working in or for the purposes of an establishment or for the purposes of an agency who are not employed by the registered person and to whom paragraph (2) does not apply, are appropriately supervised to ensure patients' health and welfare is not compromised, while carrying out their duties.

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Source: https://www.legislation.gov.uk/wsi/2011/734/regulation/20 (the official version)
Page: https://openlegislation.uk/independent-health-care-wales-regulations-2011/regulation-20
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.