# The Independent Police Complaints Commission (Complaints and Misconduct) (Contractors) Regulations 2015, Regulation 18: Initial handling and recording of complaints

Extent: E+W

(1) Where a complaint is made to the Director General, the Director General shall give notification of the complaint to the chief officer.
(2) But the Director General need not give that notification if the Director General considers that there are exceptional circumstances that justify it not being given.
(3) Where a complaint is made to the local policing body, the local policing body shall give notification of the complaint to the chief officer.
(4) Where a complaint is made to the contractor, the contractor shall give notification of the complaint to the chief officer.
(5) Where the Director General, the local policing body or the contractor gives notification of a complaint under any of paragraphs (1), (3) and (4), the person who gave the notification shall notify the complainant that the notification has been given and of what it contained.
(6) Where—
(a) a complaint is made to the chief officer; or
(b) a complaint is notified to the chief officer under this paragraph,
the chief officer shall record the complaint.
(7) Nothing in this regulation shall require the notification or recording by any person of any complaint about any conduct if—
(a) that person is satisfied that the subject-matter of the complaint has been, or is already being, dealt with by means of criminal or disciplinary proceedings against the person whose conduct it was; or
(b) the complaint has been withdrawn.
(8) Nothing in this regulation shall require the recording by any person of any complaint about any conduct if that person considers that the complaint falls within a description of complaints specified in regulation 20 (recording of complaints).

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Source: https://www.legislation.gov.uk/uksi/2015/431/regulation/18 (the official version)
Page: https://openlegislation.uk/independent-police-complaints-commission-complaints-and-misconduct-contractors-regulations-2015/regulation-18
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.