{ "url": "https://openlegislation.uk/independent-police-complaints-commission-complaints-and-misconduct-contractors-regulations-2015/regulation-25", "json_url": "https://openlegislation.uk/independent-police-complaints-commission-complaints-and-misconduct-contractors-regulations-2015/regulation-25.json", "legislation": "uksi/2015/431", "legislation_title": "The Independent Police Complaints Commission (Complaints and Misconduct) (Contractors) Regulations 2015", "legislation_url": "https://openlegislation.uk/independent-police-complaints-commission-complaints-and-misconduct-contractors-regulations-2015", "path": "regulation/25", "kind": "regulation", "number": "25", "heading": "Disapplication of requirements of these Regulations", "text": "(1) If, in a case in which regulation 24 applies, the appropriate authority considers—\n(a) that it should handle the complaint otherwise than in accordance with these Regulations or should take no action in relation to it; and\n(b) that the complaint falls within a description of complaints specified in paragraph (7),\nthe appropriate authority may handle the complaint in whatever manner (if any) that authority thinks fit.\n(2) But, in a case where regulation 24 applies by virtue of regulation 24(2)(a) or (b), the appropriate authority may not handle the complaint in whatever manner (if any) the authority thinks fit unless—\n(a) the authority applies to the Director General, in accordance with these Regulations, for permission to so handle the complaint; and\n(b) the Director General gives permission.\n(3) An application under paragraph (2) for permission to handle a complaint in whatever manner (if any) an appropriate authority thinks fit shall be in writing and shall be accompanied by—\n(a) a copy of the complaint;\n(b) an explanation of the appropriate authority’s reasons for making the application; and\n(c) copies of any other documents or material in the possession of the appropriate authority which are relevant to the complaint.\n(4) The appropriate authority shall supply any further information requested by the Director General for the purpose of considering an application by that authority made under paragraph (2).\n(5) Where such an application is made to the Director General, the Director General shall—\n(a) consider the application and determine whether to grant the permission applied for; and\n(b) notify the Director General’s decision to the appropriate authority and the complainant.\n(6) Where an application is made under this paragraph in respect of any complaint, the appropriate authority shall not, while the application is being considered by the Director General, take any action in accordance with the provisions of these Regulations (other than under regulation 17) in relation to that complaint.\n(7) For the purposes of paragraph (1)(b), the description of complaints are any one in relation to which the appropriate authority considers that—\n(a) more than 12 months have elapsed between the incident, or the latest incident, giving rise to the complaint and the making of the complaint and either that no good reason for the delay has been shown or that injustice would be likely to be caused by the delay;\n(b) the matter is already the subject of a complaint made by or on behalf of the same complainant;\n(c) the complaint discloses neither the name and address of the complainant nor that of any other interested person and it is not reasonably practicable to ascertain such a name or address;\n(d) the complaint is vexatious, oppressive or otherwise an abuse of the procedures for dealing with complaints;\n(e) the complaint is repetitious, as defined in regulation 20(3); or\n(f) it is not reasonably practicable to complete the investigation of the complaint or any other procedures under these Regulations.\n(8) For the purposes of paragraph (7)(f) it is not reasonably practicable to complete the investigation of a complaint or any other procedures under these Regulations if, and only if—\n(a) it is not reasonably practicable to communicate with the complainant or a person acting on his behalf; or\n(b) it is not reasonably practicable to complete a satisfactory investigation in consequence of—\n(i) a refusal or failure, on the part of the complainant, to make a statement or afford other reasonable assistance for the purposes of the investigation; or\n(ii) the lapse of time since the event or events forming the subject-matter of the complaint.\n(9) In this regulation any reference to action not being reasonably practicable shall include a reference to action which it does not appear reasonably practicable to take within a period which is reasonable in all the circumstances of the case.", "extent": "E+W", "status": null, "version": "current", "annotations": [ { "type": "F", "label": "F1", "text": "Words in Regulations substituted (except in reg. 1) (8.1.2018) by The Independent Office for Police Conduct (Transitional and Consequential) Regulations 2017 (S.I. 2017/1250), regs. 1, 33(2)(a) (with regs. 33(3), 37)" }, { "type": "F", "label": "F2", "text": "Words in Regulations substituted (8.1.2018) by The Independent Office for Police Conduct (Transitional and Consequential) Regulations 2017 (S.I. 2017/1250), regs. 1, 33(2)(c) (with reg. 37)" }, { "type": "F", "label": "F3", "text": "Words in Regulations substituted (8.1.2018) by The Independent Office for Police Conduct (Transitional and Consequential) Regulations 2017 (S.I. 2017/1250), regs. 1, 33(2)(d) (with regs. 33(3), 37)" }, { "type": "I", "label": "I1", "text": "Reg. 25 in force at 8.4.2015, see reg. 1" } ], "outstanding_effects": [], "provenance": { "source": "legislation.gov.uk", "source_url": "https://www.legislation.gov.uk/uksi/2015/431/regulation/25", "retrieved_at": "2026-10-28T23:45:41.057114+00:00" }, "licence": "Open Government Licence v3.0", "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/", "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives." }