{
  "url": "https://openlegislation.uk/legal-services-act-2007/section-128",
  "json_url": "https://openlegislation.uk/legal-services-act-2007/section-128.json",
  "legislation": "ukpga/2007/29",
  "legislation_title": "Legal Services Act 2007",
  "legislation_url": "https://openlegislation.uk/legal-services-act-2007",
  "path": "section/128",
  "kind": "section",
  "number": "128",
  "heading": "Parties",
  "text": "(1) The respondent is within this section if, at the relevant time, the respondent was an authorised person in relation to an activity which was a reserved legal activity (whether or not the act or omission relates to a reserved legal activity).\n(2) The complainant (“C”) is within this section if C—\n(a) meets the first and second conditions, and\n(b) is not excluded by subsection (5).\n(3) The first condition is that C is—\n(a) an individual, or\n(b) a person (other than an individual) of a description prescribed by order made by the Lord Chancellor in accordance with a recommendation made under section 130.\n(4) The second condition is that—\n(a) the services to which the complaint relates were provided by the respondent to C;\n(b) the services to which the complaint relates were provided by the respondent to an authorised person who procured them on C's behalf;\n(c) the services to which the complaint relates were provided by the respondent—\n(i) in the respondent's capacity as a personal representative or trustee, or\n(ii) to a person acting as a personal representative or trustee,\nand C is a beneficiary of the estate or trust in question; or\n(d) C satisfies such other conditions, in relation to the services to which the complaint relates, as may be prescribed by order made by the Lord Chancellor in accordance with a recommendation made under section 130.\n(5) C is excluded if, at the relevant time—\n(a) C was an authorised person in relation to an activity which was a reserved legal activity and the services to which the complaint relates were procured by C on behalf of another person,\n(b) C was a public body or was acting on behalf of such a body in relation to the services to which the complaint relates, or\n(c) C was a person prescribed, or of a description prescribed, as excluded by order made by the Lord Chancellor in accordance with a recommendation made under section 130.\n(6) In subsection (4)(b) “authorised person” means an authorised person in relation to any activity which is a reserved legal activity.\n(7) In this section—\n“public body” means any government department, local authority or other body constituted for purposes of the public services, local government or the administration of justice;\n“relevant time”, in relation to a complaint, means the time when the act or omission to which the complaint relates took place.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [
    {
      "type": "I",
      "label": "I1",
      "text": "S. 128 partly in force; s. 128 not in force at Royal Assent see s. 211; s. 128(3)(b)(4)(d)(5)(c) in force at 1.1.2009 by S.I. 2008/3149, art. 2(e)(i)"
    },
    {
      "type": "I",
      "label": "I2",
      "text": "S. 128(1) (2) (3)(a) (4)(a)-(c) (5)(a) (b) (6) (7) in force at 6.10.2010 by S.I. 2010/2089, art. 2(a)"
    }
  ],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/ukpga/2007/29/section/128",
    "retrieved_at": "2026-10-29T09:12:22.589914+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}