# The Letting Agent Code of Practice (Scotland) Regulations 2016, Paragraph 28

Extent: S

You must not communicate with landlords or tenants in any way that is abusive, intimidating or threatening.
Some of these points are expanded in the later sections of the Code.

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Source: https://www.legislation.gov.uk/ssi/2016/133/schedule/paragraph/28 (the official version)
Page: https://openlegislation.uk/letting-agent-code-of-practice-scotland-regulations-2016/schedule/paragraph-28
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.