{
  "url": "https://openlegislation.uk/lifts-regulations-2016/regulation-11",
  "json_url": "https://openlegislation.uk/lifts-regulations-2016/regulation-11.json",
  "legislation": "uksi/2016/1093",
  "legislation_title": "The Lifts Regulations 2016",
  "legislation_url": "https://openlegislation.uk/lifts-regulations-2016",
  "path": "regulation/11",
  "kind": "regulation",
  "number": "11",
  "heading": "Monitoring of lifts placed on the market",
  "text": "(1) When appropriate, having regard to the risks to the health and safety of end-users presented by a lift, the installer must investigate complaints that lifts installed by it are not in conformity with Part 2.\n(2) An installer must keep a register and promptly make entries in that register of any—\n(i) complaints; and\n(ii) lifts that are not in conformity with Part 2.\n(3) An installer must keep an entry made in the register for a period of at least 10 years beginning on the day on which the obligation to make the entry arose.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2016/1093/regulation/11",
    "retrieved_at": "2026-10-28T23:18:14.209632+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}