Regulation 22 Review of Quality of Service
The local authority must make suitable arrangements to establish and maintain a system for monitoring, reviewing and improving the quality of adoption services provided by the local authority.
The system established under paragraph (1) must make provision by the local authority for —
the quality of service to be reviewed at least annually; and
the local authority to obtain the views of—
adoptive and natural parents and children being adopted;
any person receiving services from the local authority or their representatives in relation to adoption ;
staff employed by the local authority; and
any local authority,
on the quality of care provided, as part of any review undertaken.
Following a review of the quality of care, the local authority must within 28 working days prepare a report of that review and make a copy of the available report in an appropriate format when requested by —
the National Assembly;
service users;
representatives of service users;
staff employed by the local authority.