{
  "url": "https://openlegislation.uk/local-authority-social-services-complaints-england-regulations-2006/regulation-18",
  "json_url": "https://openlegislation.uk/local-authority-social-services-complaints-england-regulations-2006/regulation-18.json",
  "legislation": "uksi/2006/1681",
  "legislation_title": "The Local Authority Social Services Complaints (England) Regulations 2006",
  "legislation_url": "https://openlegislation.uk/local-authority-social-services-complaints-england-regulations-2006",
  "path": "regulation/18",
  "kind": "regulation",
  "number": "18",
  "heading": "Monitoring of operation of procedure",
  "text": "(1) Every local authority must monitor the arrangements that it has made for the handling of complaints with a view to ensuring that it complies with these Regulations by keeping a record of—\n(a) each complaint received;\n(b) the outcome of each complaint; and\n(c) whether there was compliance with the time limits specified in these Regulations.\n(2) Every local authority must, as soon as reasonably practicable after the end of each financial year, compile a report on the exercise during that financial year of its functions under these Regulations.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2006/1681/regulation/18",
    "retrieved_at": "2026-10-29T04:26:53.165751+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}