# The Local Authority Social Services Complaints (England) Regulations 2006, Regulation 20: Complaints: transitional provision


(1) This regulation applies where—
(a) immediately before 1st September 2006 any representations fell to be considered under the former procedure; and
(b) on or after that date, the complainant (within the meaning of direction 2(1) of the Complaints Procedure Directions 1990 (“the Directions”)) sends a written representation pursuant to direction 5(2) of the Directions.
(2) Where this regulation applies—
(a) the written representation referred to in paragraph (1)(b) shall be deemed to be a request for investigation of a complaint under regulation 8;
(b) the representations shall cease to be considered under the former procedure; and
(c) regulations 5(1)(a), 9 to 14 and 17 shall apply to the representations as if they were a complaint for the purposes of these Regulations.

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Source: https://www.legislation.gov.uk/uksi/2006/1681/regulation/20 (the official version)
Page: https://openlegislation.uk/local-authority-social-services-complaints-england-regulations-2006/regulation-20
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.