{
  "url": "https://openlegislation.uk/local-authority-social-services-complaints-england-regulations-2006/regulation-21",
  "json_url": "https://openlegislation.uk/local-authority-social-services-complaints-england-regulations-2006/regulation-21.json",
  "legislation": "uksi/2006/1681",
  "legislation_title": "The Local Authority Social Services Complaints (England) Regulations 2006",
  "legislation_url": "https://openlegislation.uk/local-authority-social-services-complaints-england-regulations-2006",
  "path": "regulation/21",
  "kind": "regulation",
  "number": "21",
  "heading": "Complaints: transitional provision",
  "text": "(1) This regulation applies where—\n(a) immediately before 1st September 2006 any representations fell to be considered under the former procedure; and\n(b) on or after that date, the complainant (within the meaning of direction 2(1) of the Directions) notifies the local authority in writing pursuant to direction 7(2) of the Directions that he is dissatisfied with the result of the local authority’s consideration of his representations under the former procedure.\n(2) Where this regulation applies—\n(a) the notification referred to in paragraph (1)(b) shall be deemed to be a request for a review panel under regulation 11;\n(b) the representations shall cease to be considered under the former procedure and be referred to a review panel established in accordance with regulation 12; and\n(c) Regulations 5(1)(a), 12 to 14 and 17 shall apply to the representations as if the representations were a complaint for the purposes of these Regulations, subject to the modifications described in paragraph (3).\n(3) The modifications referred to in paragraph (2)(c) are—\n(a) in regulation 12(1), the period of 30 days referred to shall run from the date on which the authority received notification under direction 7(2) of the Directions;\n(b) for regulation 13(a) there shall be substituted—\n“(a) decide whether the local authority adequately considered, and responded to, the complainant’s representations under direction 6(1) of the Directions;”; and\n(c) in regulation 14, for “deal with the complaint” there shall be substituted “consider and respond to the complainant’s representations”.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2006/1681/regulation/21",
    "retrieved_at": "2026-10-29T04:26:53.165751+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}