{
  "url": "https://openlegislation.uk/local-authority-social-services-complaints-england-regulations-2006/regulation-3",
  "json_url": "https://openlegislation.uk/local-authority-social-services-complaints-england-regulations-2006/regulation-3.json",
  "legislation": "uksi/2006/1681",
  "legislation_title": "The Local Authority Social Services Complaints (England) Regulations 2006",
  "legislation_url": "https://openlegislation.uk/local-authority-social-services-complaints-england-regulations-2006",
  "path": "regulation/3",
  "kind": "regulation",
  "number": "3",
  "heading": "Duty to deal with complaints",
  "text": "(1) Subject to regulations 5, 6, 15, 20 and 21 a complaint shall be handled in accordance with these Regulations where it is about the discharge of, or the failure to discharge, a relevant function and it is made—\n(a) on or after 1st September 2006;\n(b) by a person described in regulation 4; and\n(c) to an officer of the local authority in respect of which the complaint is made who discharges relevant functions on behalf of that authority.\n(2) The reference in paragraph (1) to a complaint about the discharge of, or the failure to discharge, a relevant function includes a complaint which relates to both of the following—\n(a) a person with whom the local authority has made arrangements for the discharge of a relevant function; and\n(b) matters covered by those arrangements.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/uksi/2006/1681/regulation/3",
    "retrieved_at": "2026-10-29T04:26:53.165751+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}