# Local Authority Social Services (Complaints Procedure) Order 1990

S.I. 1990/2244 · made 12 November 1990

This Order requires local authorities in England and Wales to establish a procedure for considering representations (including complaints) by qualifying individuals as defined in section 7B(2) of the Local Authority Social Services Act 1970, or anyone acting on their behalf, in relation to the discharge of, or any failure to discharge, any of their social services functions in respect of such individuals.

Made under: Local Authority Social Services Act 1970 (Section 7B)

PDFs: Printed copy https://openlegislation.uk/local-authority-social-services-complaints-procedure-order-1990/pdf/uksi_19902244_en.pdf

## Introductory text

SOCIAL SERVICES, ENGLAND AND WALES
Made 12th November 1990
Coming into force 1st April 1991
The Secretary of State for Health, in exercise of the powers conferred by section 7B(1) of the Local Authority Social Services Act 1970, and of all other powers enabling him in that behalf, hereby makes the following Order:–

## 1 Citation and commencement

This Order may be cited as the Local Authority Social Services (Complaints Procedure) Order 1990 and shall come into force on 1st April 1991.

## 2 Complaints procedure

Every local authority shall establish a procedure for considering any representations (including any complaints) which are made to them by a qualifying individual, or anyone acting on his behalf, in relation to the discharge of, or any failure to discharge, any of their social services functions in respect of that individual.

## Signature

Signed by authority of the Secretary of State for Health.
Virginia Bottomley
Minister of State,
Department of Health
12th November 1990

## Explanatory note

(This note is not part of the Order)
This Order requires local authorities in England and Wales to establish a procedure for considering representations (including complaints) by qualifying individuals as defined in section 7B(2) of the Local Authority Social Services Act 1970, or anyone acting on their behalf, in relation to the discharge of, or any failure to discharge, any of their social services functions in respect of such individuals.

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Source: https://www.legislation.gov.uk/uksi/1990/2244 (the official version)
Page: https://openlegislation.uk/local-authority-social-services-complaints-procedure-order-1990
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.