# Local Authority Social Services (Complaints Procedure) Order 1990, Article 2: Complaints procedure


Every local authority shall establish a procedure for considering any representations (including any complaints) which are made to them by a qualifying individual, or anyone acting on his behalf, in relation to the discharge of, or any failure to discharge, any of their social services functions in respect of that individual.

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Source: https://www.legislation.gov.uk/uksi/1990/2244/article/2 (the official version)
Page: https://openlegislation.uk/local-authority-social-services-complaints-procedure-order-1990/article-2
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.