Article 3 General corporate health performance indicators
(1)
In article 3—
(a)
in paragraph (1), for “1 to 12”, substitute “1 to 13”.
(b)
for paragraph (4), substitute—
“(4)The best value authorities specified for the purposes of paragraph (3) are—
(a)the Greater London Authority;
(b)Transport for London; and
(c)the London Development Agency.”.
(c)
after paragraph (8), add—
“(9)The performance of county councils which are not unitary councils, in exercising all of their functions, shall be measured by reference to indicators 1, 2 and 5 to 13 in Schedule 1.”.
(2)
In Schedule 1 (general corporate health performance indicators) for indicator 12 substitute—
“
12 Overall user satisfaction with the authority 13 The percentage of complainants satisfied with the authority’s handling of their complaint. ”