# The Local Government (Best Value) Performance Indicators and Performance Standards Order 2003, Schedule 1: GENERAL CORPORATE HEALTH PERFORMANCE INDICATORS

Extent: E+W

Indicator Number
Description of indicator
1
The establishment of a timetable for the preparation of a community strategy.
2
(a) The level (if any) of the “equality standard” for local government and to which the authority conforms; and
(b) the level to which the authority complies with the duty to promote race equality.
3
Overall user satisfaction with the authority.
4
Satisfaction with complaint handling.
5
The percentage of authority buildings open to the public in which all areas are suitable for and accessible to disabled people.
6
The number of types of transactions that can be delivered electronically as a percentage of the types of transactions for which electronic delivery is legally permissible.
7
The percentage of invoices for commercial goods and services which were paid by the authority within 30 days of such invoices being received by the authority.
8
The percentage of council tax due to the authority for the financial year beginning April 1st 2003 which were received by the authority.
9
The percentage of non-domestic rates due for the financial year beginning April 1st 2003 which were received by the authority.
10
(a) The percentage of top five percent of earners that are women.
(b) The percentage of top five percent of earners that come from black or minority ethnic groups.
11
The average number of working days/shifts lost due to sickness absence.
12
The percentage of employees retiring early (excluding ill-health retirements) as a percentage of the total work force.
13
The percentage of employees retiring on grounds of ill health as a percentage of the total workforce.
14
The percentage of employees declaring that they meet the Disability Discrimination Act 1995 disability definition within the authority workforce compared with the percentage of the economically active disabled people in the authority’s area.
15
The percentage of employees from black or minority ethnic groups within the authority’s workforce compared with the percentage of economically active minority ethnic community population in the authority’s area.
16
(a) Energy consumption in the authority’s operational buildings compared with comparable United Kingdom buildings; and
(b) average lamp circuit wattage, compared with average consumption wattage by similar authorities in the United Kingdom.

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Source: https://www.legislation.gov.uk/uksi/2003/530/schedule/1 (the official version)
Page: https://openlegislation.uk/local-government-best-value-performance-indicators-and-performance-standards-order-2003/schedule-1
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.