{
  "url": "https://openlegislation.uk/local-government-best-value-performance-indicators-wales-order-2000/schedule-7",
  "json_url": "https://openlegislation.uk/local-government-best-value-performance-indicators-wales-order-2000/schedule-7.json",
  "legislation": "wsi/2000/1030",
  "legislation_title": "The Local Government (Best Value Performance Indicators) (Wales) Order 2000",
  "legislation_url": "https://openlegislation.uk/local-government-best-value-performance-indicators-wales-order-2000",
  "path": "schedule/7",
  "kind": "schedule",
  "number": "7",
  "heading": "TRANSPORT INDICATORS",
  "text": "Indicator Number\nDescription of indicator\nDetails of indicator\nBVPIW 10\nPercentage of population covered by adopted development plan (where the end date of the plan has not yet expired).\nResident population in the area(s) covered by a local plan or unitary development plan as a percentage of total resident population (using 1998 Mid Year Estimate Figure).\nBVPI 107\nPlanning cost per head of population.\nGross planning cost. This indicator is based on a definition of core planning costs currently being piloted by the Planning Officers' Society.\nBVPI 108\nThe number of advertised departures from the statutory plan approved by the authority as a percentage of total permissions granted.\nThe number of permissions granted where the application was advertised under the provisions of Article 8(2)(b) of the Town and Country Planning (General Development Procedure) Order 1995 (S.I. 1995/419) as a percentage of total decisions made.\nBVPI 109\nPercentage of total applications determined within 8 weeks.\nAs NAW Development Control Quarterly Survey. In setting local targets local authorities should have regard to the national target of 80% in 8 weeks.\nBVPI 110\nAverage time taken to determine all applications.\nThe time from application to decision for all applications decided as recorded on the National Assembly Planning Statistics Returns, divided by the total number of applications decided.\nLocal authorities should publish separate targets for householder, major and minor applications.\nBVPIW 11\nQuality in customer service (Planning Officers' Society Wales checklist).\nThis indicator uses the Customer Service Checklist currently being piloted by the Planning Officers' Society for Wales\nNumber of quality indicators achieved expressed as a ratio of total quality indicators e.g. total = 10 and an authority achieving 5 of the indicators would score 5/10.\nQuality indicators are:\nstaff training and development plans in operation\nan adopted complaints procedure\nreception areas accessible to disabled people\na user charter/service plan detailing service commitments\na survey of user views during the last 3 years\nregular published performance plans. Regular not being less frequent than once every 12 months\nexpenditure on staff training equal to or exceeding 1% of gross salary costs\ntargets set for responding to correspondence\nsummary of key public documents available in large print and/or braille\npublic documents available in Welsh and English (on request).",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/wsi/2000/1030/schedule/7",
    "retrieved_at": "2026-10-29T00:19:10.993887+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}