# The Local Government (Best Value Performance Indicators) (Wales) Order 2000, Schedule 7: TRANSPORT INDICATORS


Indicator Number
Description of indicator
Details of indicator
BVPIW 10
Percentage of population covered by adopted development plan (where the end date of the plan has not yet expired).
Resident population in the area(s) covered by a local plan or unitary development plan as a percentage of total resident population (using 1998 Mid Year Estimate Figure).
BVPI 107
Planning cost per head of population.
Gross planning cost. This indicator is based on a definition of core planning costs currently being piloted by the Planning Officers' Society.
BVPI 108
The number of advertised departures from the statutory plan approved by the authority as a percentage of total permissions granted.
The number of permissions granted where the application was advertised under the provisions of Article 8(2)(b) of the Town and Country Planning (General Development Procedure) Order 1995 (S.I. 1995/419) as a percentage of total decisions made.
BVPI 109
Percentage of total applications determined within 8 weeks.
As NAW Development Control Quarterly Survey. In setting local targets local authorities should have regard to the national target of 80% in 8 weeks.
BVPI 110
Average time taken to determine all applications.
The time from application to decision for all applications decided as recorded on the National Assembly Planning Statistics Returns, divided by the total number of applications decided.
Local authorities should publish separate targets for householder, major and minor applications.
BVPIW 11
Quality in customer service (Planning Officers' Society Wales checklist).
This indicator uses the Customer Service Checklist currently being piloted by the Planning Officers' Society for Wales
Number of quality indicators achieved expressed as a ratio of total quality indicators e.g. total = 10 and an authority achieving 5 of the indicators would score 5/10.
Quality indicators are:
staff training and development plans in operation
an adopted complaints procedure
reception areas accessible to disabled people
a user charter/service plan detailing service commitments
a survey of user views during the last 3 years
regular published performance plans. Regular not being less frequent than once every 12 months
expenditure on staff training equal to or exceeding 1% of gross salary costs
targets set for responding to correspondence
summary of key public documents available in large print and/or braille
public documents available in Welsh and English (on request).

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Source: https://www.legislation.gov.uk/wsi/2000/1030/schedule/7 (the official version)
Page: https://openlegislation.uk/local-government-best-value-performance-indicators-wales-order-2000/schedule-7
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.