{
  "url": "https://openlegislation.uk/local-government-best-value-performance-indicators-wales-order-2005/schedule-8",
  "json_url": "https://openlegislation.uk/local-government-best-value-performance-indicators-wales-order-2005/schedule-8.json",
  "legislation": "wsi/2005/665",
  "legislation_title": "The Local Government (Best Value Performance Indicators) (Wales) Order 2005",
  "legislation_url": "https://openlegislation.uk/local-government-best-value-performance-indicators-wales-order-2005",
  "path": "schedule/8",
  "kind": "schedule",
  "number": "8",
  "heading": "HOUSING BENEFIT AND COUNCIL TAX BENEFIT INDICATORS",
  "text": "Indicator number\nHeadline indicator\nNS20\nHousing Benefit security:—\n(a) the number of claimants visited per 1,000 caseload;\n(b) the number of fraud investigators employed per 1,000 caseload;\n(c) the number of fraud investigations per 1,000 caseload; and\n(d) the number of prosecutions and sanctions per 1,000 caseload.\nNS21\nSpeed of processing:—\n(a) average time for processing new claims; and\n(b) average time for processing notification of change of circumstances.\nNS22\nAccuracy of processing: —\n(a) the percentage of cases for which the calculation of the amount of benefit due was correct on the basis of the information available for the decision for a sample of cases checked post decision; and\n(b) the percentage of housing benefit overpayments recovered.",
  "extent": null,
  "status": null,
  "version": "current",
  "annotations": [],
  "outstanding_effects": [],
  "provenance": {
    "source": "legislation.gov.uk",
    "source_url": "https://www.legislation.gov.uk/wsi/2005/665/schedule/8",
    "retrieved_at": "2026-10-29T00:06:49.689040+00:00"
  },
  "licence": "Open Government Licence v3.0",
  "licence_url": "https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/",
  "attribution": "Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives."
}