Paragraph 7 PART I—SECTION G—PAYING HOUSING BENEFIT AND COUNCIL TAX BENEFIT
(a)
Indicators 1 to 4 under the heading “Time taken to deal with benefit applications” (defined in Part II, section G of the Direction);
(b)
Indicator 5b under the heading “Costs” (defined in Part II, section G of the Direction);
(c)
Indicator 6b under the heading “Costs” (defined in Part II, section G of the Direction);
(d)
Indicator 7 under the heading “Claimants satisfaction” (defined in Part II, section G of the Direction).