Regulation N7 Notification of decisions
As soon as is reasonably practicable after deciding any question, the body concerned shall send a written notification of their decision to every person whose rights or liabilities the question concerns.
The written notification shall include—
in the case of a decision that the person is not entitled to a benefit, the grounds for the decision, and—
in the case of a decision as to the amount of a benefit, a statement showing how the amount is calculated, and
in any case, a conspicuous statement directing the person’s attention—
to the address from which he may obtain further information about the decision, including details of any calculation of service or benefits, and
to his right of appeal under regulation N8 to the Secretary of State.