Regulation 6 Complaints
A local probation board shall make and publicise arrangements for dealing with complaints.
The following persons are prescribed under paragraph 18 of Schedule 1 to the 2000 Act for the purpose of complaints being made by or on behalf of such persons in relation to things done under arrangements made by the board under section 5 of that Act:
persons in respect of whom the local probation board has had responsibility for writing a pre-sentence report;
persons convicted of offences who are, or have been, under the supervision of a local probation board or who are or have been provided with accommodation in premises approved by the Secretary of State in accordance with section 9 of the 2000 Act;
victims of persons convicted of offences;
persons who have suffered physical injury or distress or theft of or damage to their property as a result of the conduct of a person subject to a community order or released from prison on licence whilst undertaking activities under the supervision of an officer of a local probation board; and
the immediate family of a person falling within sub-paragraph (a), (b), (c) or (d) above where that person has died; and for this purpose, “immediate family” means the parents, spouse, cohabitee, siblings or children of a person falling within (a), (b), (c) or (d) above.