# The Mandatory Travel Concession (England) Regulations 2011, Regulation 14


A travel concession authority may require an operator to allow the officers, servants or agents of that travel concession authority to have access with reasonable frequency to (including the right to travel free of charge on) the vehicles of the operator on which concessions are available for the purpose of—
(a) surveying or counting or estimating the number of passengers (whether generally or of any particular description) and the fares paid by those passengers; and
(b) obtaining information on other matters relating to the journeys made by passengers who are eligible to receive concessions and necessary to the calculation by the travel concession authority of reimbursement payments.

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Source: https://www.legislation.gov.uk/uksi/2011/1121/regulation/14 (the official version)
Page: https://openlegislation.uk/mandatory-travel-concession-england-regulations-2011/regulation-14
Contains public sector information licensed under the Open Government Licence v3.0. Source: legislation.gov.uk, The National Archives.